Terms of Service

Last updated: December 28, 2025

Agreement to Terms

By accessing or using the services provided by High Performance Online ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Services

We provide custom software development, AI automation, system integration, and related consulting services. The specific scope, deliverables, timeline, and pricing for each project will be defined in a separate agreement or statement of work.

Client Responsibilities

As a client, you agree to:

  • Provide accurate and complete information necessary for us to perform our services
  • Respond to requests for feedback and approvals in a timely manner
  • Ensure you have the rights to any content or materials you provide to us
  • Make payments according to agreed-upon terms
  • Not use our services for any unlawful purpose

Intellectual Property

Unless otherwise agreed in writing:

  • Upon full payment, you will own the custom code and designs created specifically for your project
  • We retain ownership of pre-existing tools, frameworks, and reusable components
  • We may use general knowledge and skills gained during the project for other clients
  • Third-party software and services remain subject to their respective licenses

Confidentiality

We treat all client information as confidential. We will not disclose your proprietary information to third parties without your consent, except as required by law. We expect the same confidentiality regarding our proprietary methods and tools.

Payment Terms

Payment terms will be specified in individual project agreements. Generally:

  • Projects require a deposit before work begins
  • Invoices are due within 15 days of receipt unless otherwise specified
  • Late payments may result in work suspension
  • All fees are non-refundable unless otherwise stated

Warranties and Disclaimers

We warrant that our services will be performed in a professional and workmanlike manner. However:

  • We do not guarantee specific business outcomes or results
  • Software is provided "as is" after the warranty period
  • We are not responsible for third-party service failures
  • We make no warranties regarding compatibility with future software updates

Limitation of Liability

To the maximum extent permitted by law, our total liability for any claims arising from our services shall not exceed the total fees paid by you for the specific project in question. We shall not be liable for any indirect, incidental, special, or consequential damages.

Termination

Either party may terminate a project agreement with written notice as specified in the project agreement. Upon termination:

  • Client shall pay for all work completed up to the termination date
  • We will deliver all completed work and project materials
  • Confidentiality obligations survive termination

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective upon posting to our website. Continued use of our services after changes constitutes acceptance of the new terms.

Governing Law

These terms shall be governed by and construed in accordance with the laws of the United States and the State of Florida, without regard to conflict of law principles.

Contact

For questions about these Terms of Service, please contact us at:

High Performance Online
Email: hello@highperformanceonline.com